What are debt review misrepresentations?

Debt review misrepresentations are false or misleading claims about the debt review process, including unrealistic timeline promises, guarantee claims about outcomes, hidden fees, oversimplified solutions, and services from unregistered providers.

How can I identify legitimate debt counsellors in South Africa?

Legitimate debt counsellors must be registered with the NCR, provide their registration number, be transparent about fees, allow review time, and offer personalized solutions rather than one-size-fits-all approaches.

What red flags should I watch for in debt review services?

Red flags include pressure to sign immediately, reluctance to provide clear fee information, promises that seem too good to be true, inability to provide NCR registration details, and communication that feels like sales pitches rather than counselling.

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About our team

Help Desk

Centralized support system for managing client queries, requests, and assistance across all CS Debt Counselling services. This Help Desk handles inquiries from both Standard Clients and Client Choice Plan (CCP) clients, ensuring proper tracking, timely resolution, and accurate invoicing for CCP aftercare services.

When you need support, we're just a ticket away.

CS Debt Counselling - Client Support Help Desk

📧 [email protected]

📞 057 352 4115

🌐 https://www.thecsgroup.co.za/helpdesk/client-choice-plan-support-37

Professional debt counselling support, systematically delivered.