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Unauthorized Debt Review: Protect Your Rights & Reclaim Control

Debt Review Without Consent: What You Can Do

Have you been placed under debt review without your knowledge or consent? This can be a stressful and confusing situation. Fortunately, you have rights and options available to you.

Understanding Debt Review

Debt review is a process designed to help over-indebted consumers restructure their debt and make payments more manageable. However, it should never be initiated without your express permission.

Unauthorized Debt Review: A Violation of Your Rights

If you find yourself in debt review without having agreed to it, this is a clear violation of your rights under the National Credit Act (NCA).

Taking Action: How to Lodge a Complaint

  1. National Credit Regulator (NCR) Complaint: The NCR is the governing body for credit-related matters in South Africa. You can file a formal complaint with them using Form 29. This form can be found in the "Departments" section of the NCR's website. Email your completed form to complaints@ncr.org.za.
  2. Legal Assistance: Section 72(1)(d) of the NCA gives you the right to be compensated for the cost of correcting incorrect information on your credit report. Consider seeking legal advice to understand your options for compensation and having the unauthorized debt review removed from your record.

Important Note: It's crucial to act quickly if you suspect you've been placed under debt review without your consent. The longer you wait, the more difficult it may become to rectify the situation.

Knowledge is Power

By understanding your rights and taking the necessary steps, you can regain control of your financial situation and hold those responsible accountable.

Disclaimer: This blog post is intended for informational purposes only and should not be taken as legal advice. If you need assistance, consult with a qualified legal professional.

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